Towards Role-distributed Collaborative Business Process Elicitation

Elicitation of business process knowledge can be facilitated by conceptual models of collaborative work. Models of collaborative business processes with actors participating in different roles are complex constructs with flows of individual activities that are coupled via acts of communication. The process of elicitation in such cases can benefit from separating the modeling process for each role and let actors focus on their own contribution to work and their communication with other roles. This paper identifies concepts for model elicitation and modeling support that enable a modeling process distributed across roles and identify collaboration issues while maintaining one consistent overall model representation. A modeling methodology implementing these concepts is presented and first results of exploratory tests are discussed.